FAQ

• SprinklerPros.com.au offers a comprehensive range of plumbing & garden products and related services, including installation, maintenance, repair, and customization of sprinkler systems for residential and commercial properties.
• We ship products across Australia but our installation and repair services are limited to South Eastern Melbourne region only.

Placing an order is simple. Visit our website, browse the products/services, add items to your cart, and follow the checkout process. If you encounter any issues, our customer support is here to assist you.

We accept a variety of payment methods, including Paypal, Apple Pay, Google Pay, Shop Pay and Cards (Visa, Master Card, Ames, Union Pay etc). You can choose the option that is most convenient for you during the checkout process.

Absolutely. We take security seriously and use secured payment methods to ensure that your payment information is secure and protected.

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order in real-time on our website or the shipping carrier's site.

We have a 30 day return policy. If you're not satisfied with your purchase, you can return it within 30 days for a full refund. Please review our return policy for more details.

No, we don’t offer international shipping. We ship across Australia only. Shipping costs and delivery times vary based on the destination. You can find more information during the checkout process.

Our customer support team is available to assist you. You can reach us via email sales@sprinklerpros.com.au or through our contact us form on the website.

We occasionally run promotions and offer discounts. To stay updated on our latest deals, sign up for our newsletter or follow us on Facebook.

Orders are processed quickly to ensure prompt delivery. If you need to make changes or cancel your order, please contact our customer support as soon as possible. Changes may not be possible if the order has already been shipped.

• SprinklerPros.com.au offers a comprehensive range of plumbing & garden products and related services, including installation, maintenance, repair, and customization of sprinkler systems for residential and commercial properties.
• We ship products across Australia but our installation and repair services are limited to South Eastern Melbourne region only.

We provide a range of sprinkler systems, including drip irrigation, pop-up sprinklers, rotary systems, and more, suitable for both residential and commercial use.

Yes, SprinklerPros.com.au offers a variety of individual components such as nozzles, controllers, valves, and hoses for customization and replacement purposes.

Many of our products are designed for easy installation, and we provide detailed instructions. However, for complex systems, professional installation is recommended.

Absolutely. We offer water-efficient components, smart controllers, and other eco-friendly options to help you minimize water usage and contribute to sustainability.

Yes, we stock a wide range of replacement parts for various sprinkler system brands. Contact us with the specific details, and we can help you find the right components.

SprinklerPros.com.au offers products from reputable brands known for their quality and reliability. Our selection includes products from industry-leading manufacturers.

While we recommend using products within the same brand for optimal compatibility, many of our components are designed to be compatible with a variety of sprinkler systems. Please contact our sales team before purchasing.

Our team can provide expert advice based on your specific needs and property layout. Contact us for personalized recommendations and assistance in choosing the right products.

Yes, we provide bulk purchasing options for commercial clients. Contact our sales team to discuss your specific requirements and receive customized quotes.

Yes, we offer warranties on many of our products. The warranty period and coverage details may vary, so please refer to the product documentation or contact our customer service for specific information.

• SprinklerPros.com.au offers a comprehensive range of plumbing & garden products and related services, including installation, maintenance, repair, and customization of sprinkler systems for residential and commercial properties.
• We ship products across Australia but our installation and repair services are limited to South Eastern Melbourne region only.

• Yes, our experienced team can assess your drawings and design a custom sprinkler system tailored to your garden's specific needs and layout.

• Absolutely. Our technicians are highly trained, licensed, and insured to provide professional and reliable sprinkler system services.

• We can install a variety of sprinkler systems, including drip irrigation, pop-up sprinklers, and rotary systems, catering to the diverse needs of our clients.

• Yes, we offer retrofitting services to upgrade existing systems with water-efficient components, such as smart controllers, drip irrigation, and pressure regulation devices.

• You can easily schedule an appointment by contacting us through our website, calling our customer service.

• Yes, we provide a warranty on our installation and repair services. Details about the warranty coverage can be discussed during the initial consultation.

• Regular maintenance is recommended at least once a year to ensure optimal performance. However, specific requirements may vary based on the type of system and local climate conditions.

• Look for areas with excessive water pooling, unusually high water bills, or reduced water pressure. If you suspect a leak, our technicians can conduct a thorough inspection to identify and fix the issue.